May I return my purchase?
Dot Girl Products customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. If you are not satisfied with your purchase, you may return it to:
Dot Girl Products
P.O. Box 1454
Mukilteo, WA 98275
A full refund less shipping costs will be credited to your credit card within two days of receipt of your return package. Should you have any questions regarding your return please contact us toll-free at 877-202-2702.
Where does Dot Girl Products ship packages?
Dot Girl Products ships within the United States (including territories and APO addresses) and to Canada.
Shipping to addresses within the United States is through USPS First Class or Priority Mail depending on weight. Packages are shipped within two business days of order placement. Please allow three to five days for delivery.
Shipping to addresses within Canada is through USPS International Mail. Packages are shipped within two business days of order placement. Please allow two weeks for delivery to Canada.
How do I know my credit card information is protected when I make a purchase?
Our secure socket layer (SSL) software through Comodo is the industry standard and is among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Do you have a bulk purchasing program in place for schools and not for profit organizations?
Yes, Dot Girl Products does offer a bulk purchasing program for schools and not for profit organizations. A 50% discount is available with a minimum purchase of six kits.
To find out more about this program or to place an order, please use our ‘Contact Us’ page or call Kathy Pickus toll free at 877-202-2702.
What is Dot Girl’s Privacy Policy?
Dot Girl Products respects and is committed to protecting the privacy of all our valued customers. You have our promise that we will not sell, trade or distribute any of your personal information, including your e-mail address to anyone.
Follow Us!